SCHEDULING YOUR EXTENSION SERVICES
The preparation and time reserved for all extension services ensures that we are able to provide the full, uninterrupted experience for you during your transformation.

Due to the time required for these specialty services, we advise that you plan accordingly in order to avoid rescheduling all hair extension appointments. Please note that rescheduling your extension treatment(s) may result in significant delay in availability to accommodate your scheduling needs.

RESCHEDULING EXTENSION SERVICES

Should you need to reschedule an appointment, please reach out to Kristin directly via text or email. We request a minimum of one week notice to reschedule any extension appointments.

OUTSIDE PARTIES & YOUR SERVICE

Due to the length and tedious nature of extension application, we take all precaution to avoid outside distractions through the duration of service.

Any visitation request for outside parties to be or remain present during your service must be made in advance. Please note: we can not accommodate minors through the duration of your extension service appointment.

SERVICE TIMING FOR EXTENSIONS

The extension service may require additional time to complete than estimated, and due to the tedious nature of the service, is not able to be rushed. We request that you disclose any known time constraints or outside commitments prior to your extension service appointment.

COMMITTING TO YOUR LOOK

During the extension wear time, it is imperative to understand that there is a level of commitment to the finished look that is created. Adjustments or additions made after the final look is produced are considered an additional service and is not included in your initial investment.

The level of commitment to the overall look decided upon by you and your stylist. You understand that your overall color can only be made on an adjustment basis, and the extension hair color can NOT be drastically altered.

GETTING THE BEST RESULTS FROM YOUR EXTENSION APPLICATION
Following your extension care guide is essential to having the best results from your hair extension wear.

CARING FOR YOUR HAIR EXTENSIONS
All home care products recommended by your extension specialist are essential in the overall results and experience while wearing extensions. Following your recommended guidelines is essential in having the best possible experience for your hair.

YOUR SERVICE RETAINER

We require a 50% service retainer to schedule any extension appointments. The remainder of your service balance is due at the time of service.

Each application is completely customized to the individual, and all materials required for the service do not have the ability to be refunded. There will be no refunds in full or in partial for any lengthening or thickening hair extension treatment.

SERVICE INCLUSIONS

Your extension service includes the preparation of your natural hair, the full extension application, the blending haircut, your follow up visit, and the home care tools provided for you at your the time of your application.

In addition to your service application, your service includes a follow-up service to adjust your final haircut after the finished look is produced at your initial application.

Your follow up visit is complementary, and any adjustments to your finished look are able to be made at the follow-up visit.