Should you ever need to cancel an appointment, we ask that a minimum of 48 hours notice is given in order to accommodate the demand on our schedules.

We ask that you please reschedule your visit in the event that you are ill to best protect the health of our salon stylists and guests.

Life happens, and we understand! You have a 5-minute grace period for lateness, so no need to worry if you're running a few minutes behind.

If you're going to be more than 15 minutes late, please reach out to Kristin directly via text. Save our contact card by clicking here: CONTACT KRISTIN

Any guest that runs late will have their appointment adapted to fit the remaining time available without adjustment to the pricing of booked services.

Your health and the health of our salon stylists and guests are important to us. If you're feeling unwell, please reach out to us ASAP to reschedule your visit.

There is no penalty for rescheduling due to illness. Just reach out to Kristin directly, and we'll be happy to find a new time for your visit once you're feeling better.

GUEST COMMUNICATION: We primarily use email for important messages, so please keep an eye on your inbox. For extended communication, we ask to use email to comply with messaging privacy laws.

TEXTING AND COMPLIANCE: We offer texting for quick scheduling and appointment notes. While we may reach out to you via text, we do not use text marketing. Extended communication, defined as anything more than brief texts, should be done via email.

We want you to love your hair!

It is with confidence that I can guarantee satisfaction on all services I provide! However, if you are not 100% happy with your haircut or color, we ask that you contact Kristin directly within 7 days of the initial service so that we can schedule time to make adjustments.

We are usually booked 2-3 weeks in advance and would anticipate this wait time for full day appointments, such as extensions, to fall within this scope of time.

For hair color and other salon services, our appointment availability, you can generally see availability within 2 weeks of your requested dates.

f you find that you need to come in sooner than your scheduled visit, you are able to request availability from Kristin directly to notify you of any last-minute openings.

See here to add an appointment to our waitlist: WAITLIST