how to prepare for YOUR EXTENSION consultATION

  • BRING

    Yourself! It’s important that we take this intentional time together. We do not have space for additional guests during your visit, so please attend your appointment solo.

    Helpful: bring a photo of the products you are currently using for your hair care at home!

  • WEAR YOUR HAIR

    Wear your hair like you would on a day-to-day basis. If you wear your hair curly, wear it curly to your appointment!

    Note: Hair doesn’t have to be freshly washed, but please arrive with hair that has been shampooed within 48h of your visit.

  • EVERYTHING ELSE TO KNOW

    You don’t need to know exactly what you are looking for before booking! This is precisely what the consultation is for.

    What is helpful is the observations you make on a daily basis about your hair! Do you struggle with styling your hair because you don’t like the way it looks when it’s down? Do you like your hair only when it’s styled a specific way? Considering the specifics that you notice about your own hair is very helpful in creating solutions for you.

  • HOW LONG IS THE CONSULTATION APPOINTMENT?

    • We reserve up to 60 minutes for consultation visits depending on your specific needs, so we'll have plenty of time to chat.

    CONFIRMING YOUR VISIT

    • Our system automatically sends confirmation texts and appointment reminders.

    OUR LOCATION

    • we are located at Nové Salon in Birmingham. See our contact card for easiest navigation and contact details.

      LOCATION

  • We ask that you wear your hair clean and dry, styled as you usually wear your hair - to your consultation appointment.

    • We ask that your hair is clean and dry (clean within 24-48h) so we can accurately gauge your hair color without the interference of excess oils that can alter your hair’s color and appearance

    • If you normally wear your hair curly, and would like to wear it curly with extensions, please wear your hair curly to your consultation visit

    WHAT TO WEAR TO YOUR CONSULTATION

    • We suggest that you avoid wearing sweatshirts with hoods or bulky sweaters (that can't be removed) to your visit.

    • This is so we can accurately gauge where your hair naturally sits or "lives" on your frame. If needed, we do have a guest robe that you are able to change into as well.

    • At your consultation, we’ll schedule any and all appointments that you might need, including any of your relevant extension appointments!

    Once we have determined an overall plan for your hair, we'll plan out the appropriate timing, your home care routine, and the overall service investment for you.

  • We understand life happens.

    We require a minimum notice of 48 hours for appointment changes to best accommodate the needs for our guests and schedule.

    Your consultation retainer is transferable to rescheduled visits outside of 48 hours from your appointment.

    Should you need to reschedule any appointments with us, please reach out to Kristin directly. You can save the contact information located in the link below to quickly get in touch with us.